Small and Medium-sized Enterprises represent nearly 90% of all businesses, according to the World Bank. For banks and other lenders, they are also a key and loyal customer segment. However,…
Pandemic chaos forced the banking sector to work through some difficult challenges last year and, while a lot was achieved, we are still in uncharted waters. One of the biggest…
The COVID-19 pandemic has radically changed customer behavior and banking operations. Some of those shifts are likely to be permanent. For example, the latest McKinsey global consumer sentiment survey shows that bank…
Artificial intelligence (AI) is radically changing the way banks operate. There are already a large number of applications in place in retail banking, and most of your customers have probably…
Regulation has been a dominant feature of banking executives’ lives for several decades now. Governments and financial regulators have taken notice of the continued digital lending growth and are increasingly…
Many customers love the convenience of running their lives from their smartphone or other device. Now, there's an amazing array of high-tech tools to help them make the most of…