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Digital transformation in banking

Building back better in banking

Pandemic chaos forced the banking sector to work through some difficult challenges last year and, while a lot was achieved, we are still in uncharted waters. One of the biggest…

Five key strategies for bank branches after COVID-19

The COVID-19 pandemic has radically changed customer behavior and banking operations. Some of those shifts are likely to be permanent. For example, the latest McKinsey global consumer sentiment survey shows that bank…